Privacy policy
At Tina's Flowers & Crystals, I am committed to protecting your privacy and handling your personal information with care and respect.
This Privacy Policy explains what information I collect, how I use it, and your rights regarding your personal data.
Who I Am
Tina's Flowers & Crystals is a small UK business creating handmade wreaths, craft kits, clay keepsakes, trinket dishes and other handcrafted gifts inspired by dried flowers, crystals and nature.If you have any questions about this Privacy Policy, please contact:
Email:tinasflowersandcrystals@gmail.com
What Information I Collect
When you visit my website or place an order, I may collect:
Email address
Telephone number (if provided)
Details of your order
Payment confirmation (I do not receive or store your full payment card details)
I may also receive technical information such as your browser type and device information that is necessary for the secure operation of the website.I do not store your debit or credit card details.
Sharing Your Information
I do not sell, rent or trade your personal information.
Your information may be shared only where necessary with trusted service providers, including:
Squarespace (website hosting)
Payment providers (such as Stripe or PayPal)
Delivery companies and postal services
Professional advisers where legally required
These organisations only receive the information necessary to provide their services.How Long I Keep Your Information
I keep personal information only for as long as necessary to:
Complete your order
Provide customer support
Comply with legal, tax and accounting requirements
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to or restrict certain processing
Request a copy of the information you have provided to me
If you wish to exercise any of these rights, please contact me using the email address above.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your personal information has not been handled correctly.
Website Security
I take reasonable steps to help protect your personal information. My website uses secure technology provided by Squarespace to help protect information submitted through the website.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.